Your Experience with Alena Hume

A wedding gown marks the beginning of a beautiful journey. Our role is to make the path to that day feel effortless, caring and a little bit magical. From the moment you arrive to the hush of the final fitting, we guide you with expert hands, gentle honesty and a warmth that lets you breathe.

Location & arrival

We’re in central Palmerston North, next to The Plaza shopping complex. Free parking is available in the Churchyard Health carparks. Look for the courtyard beside Manawatu Hand Therapy and the wrought-iron gate — please ring the doorbell particularly if the room is occupied.

The space

Your appointment is held in a private fitting room with a couch for your entourage and a curtained changing area for privacy.

We close the curtain when you change and offer full privacy while you step into your gown.

The fitting

We’ll help you into your gown, do up closures, put on your shoes and position you for front and back views.

We’ll assess fit and discuss any changes — whether structural (seams, boning, hem) or design (neckline, strap style, sleeve options).

Quick Fact: The fitting process involves close contact, but your comfort is always our priority.

Design conversation

Come prepared to be candid — we stop often to talk about your wedding day and what matters most to you.
Tell us about your plans: will you be dancing, riding a horse, changing outfits, or switching shoes?

The more we know, the better we can advise.
Bring your ideas in any form — photos, sketches, notes or even another dress. Any inspiration helps us understand your vision.

We have samples of straps, sleeves and detailing to help you visualise options.

Cost estimate & next steps

We prepare a clear estimate while you wait and explain any variables and an idea of timeframe.

If you choose to continue with us, initial pinning or measurement taking can be done in the same appointment.

Finishing your appointment

We’ll help you back behind the curtain to change, book the follow-up appointment, take a deposit, and email a summary for your records.

If anything is unclear after you leave, simply reply to the email — we keep communication easy and prompt.

How we care for you

  • Privacy & comfort are essential — the curtain stays closed, the space is yours while you change. During the fitting you’re welcome to pause at any time.

  • We’ve worked with all shapes, medical conditions and confidence levels — there’s no situation we haven’t seen, and no question that’s off-limits.

  • We explain costs, timelines and what to expect so there are no surprises on the big day.